Consultation and Appointment Info

Consultations
I do offer one on one consultations there is no fee for a consultation.  Consultations are offered for all my services.  During your consultation, you and I can
decide on the style of your preference.  You should be certain about your choices because
I do not give any refunds or exchanges.
Making Your Appointment
A deposit of $50 dollars is required for service of $100 dollars or more. All deposits are non refundable.  Your deposit will go towards the services being given for that day, please check payment details for more info.
In the interest of providing a relaxing environment for all clients, please make arrangements for childcare prior to your appointment.
We have no facilities to accommodate children or extra guests, therefore we will not be able to provide the scheduled service.
Please arrive 15 minutes before your appointment time. Please realize that your appointment may be given to another client with a late arrival over 30 minutes after the scheduled time.
If a cancellation is inevitable, we understand. Please contact me as soon as possible so we can allow those clients on our waiting list to enjoy our services as well.
To maintain your deposit,  or to reschedule your appointment, you must reschedule within 48 hours of your previously scheduled appointment.
In the event a client is a no show for an appointment, you will lose your deposit clients that did not require a deposit will be charge a $25 dollar fee.
Prepare for your appointment
If you are getting braids with added hair please have your hair already cleansed, conditioned and fully combed out.  You may have oil in your hair as it doesn’t affect my braiding.  Relaxed hair can be braided, as well as hair in its natural state.  If your hair is natural there is no need to straighten it prior to your  visit for a braid service.  For any other service I will shampoo and condition hair.
Getting your hair Done.
Based on previous experience i can give you a general estimation of the time it will take to complete your style.  However, every situation  is different  so it is only an estimation.  Sometime styles run longer and sometimes shorter than expected.  For those who are having a style that takes 6 or more hours, I recommend that you do not have your hair done the same day as the important engagements.  When having your hair done, if at any point you see your style is not going the way we agreed, please let me know as soon as you know. After your hair style is complete and you have left my premises, you are agreeing that you are pleased with your services. If you are unsatisfied or feel there is something wrong with your service after you  leave, you will be asked to leave your hair “as is” and return so that I may assess what can be done to your hair for your satisfaction.  If you decide to take your hair out for any reason before allowing me to see your hair, a new appointment with new fees will be administered.  No exceptions.